Tech: AI

AI, phones, the internet and security news, minus the jargon.

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This is insane. AI makes things up. Lawyers got caught. Now it's in your emergency room.

AI that invents fake facts has already embarrassed lawyers and judges in more than 2,000 court cases. Now most doctors use it, many ERs run on it, and studies show even experts follow it when it's wrong. Here's the evidence, and how to protect yourself.

Oct 28, 2026 · 12 min read

Tech

Nothing is more infuriating: AI is now customer service, and it keeps sending you in circles instead of to a person.

You have a real problem. The chatbot sends you to a help page. The 'manager' is another bot that sends you to the same page. The email that finally comes just repeats the link. Here's why it happens, what the numbers say, the new laws fighting it, and how to reach a human.

Oct 28, 2026 · 7 min read

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